SHIPMENT:

We send our packages by Fedex.

Within USA, shipping is free of charge for orders of $50 or more, otherwise, we charge €8.

Within USA, your package will be with you within 4 days.

 

RETURN POLICY:

You have 30 days from the receipt of the package to return the goods to us unopened and unused for a refund. To process the return please contact us by email at customer-service@us.ikoohair.com with order number.

 

REFUND POLICY:

For a full refund, all goods must be undamaged and in their original packaging. Please ship the goods back in the original box or a package with sufficient protection against transport damage. We are not responsible for packages that are damaged during transport.

Brushes & E-stylers: If the seal is broken on the outside packaging, only a 75% refund will be returned.

We reserve the right to decline the return of products.